Last Updated: June 8 2026

At Crankset Group, we respect your privacy and are committed to protecting any information you share with us.

Information We Collect

When you visit our website, contact us, schedule an appointment, complete a form, or interact with our website chat widget, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Information you voluntarily provide in forms, chats, surveys, or messages
  • Basic website usage and analytics information

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and support requests
  • Schedule appointments and consultations
  • Deliver requested information, services, or resources
  • Improve our website and customer experience
  • Send occasional updates, marketing communications, or service-related notifications

You may opt out of marketing communications at any time.

Chat Widget and Communications

Our website may use live chat, AI-assisted chat, SMS messaging, and other communication tools to assist visitors and customers.

Information submitted through these tools may be stored and used to respond to inquiries, provide support, improve services, and maintain communication records.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and gather website usage information.

These tools help us understand how visitors interact with our website and allow us to improve performance and functionality.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who help us operate our business, including website hosting, CRM platforms, email providers, analytics tools, and communication platforms.

Data Security

We take reasonable measures to protect the information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or utilize third-party services. We are not responsible for the privacy practices of those third parties.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Crankset Group
[email protected]